With 5,000+ happy clients, 150,000 completed hires, and one of the region's most diverse fleets, Newcastle Car & Truck Rental had built something genuinely impressive. Their digital platform just wasn't keeping up.
The existing booking platform had left Newcastle Car & Truck Rental frustrated. Support was slow, the booking process was rigid, and there was little ability to customise the customer experience to reflect how the business actually operates.
A platform lacking transparent pricing and personal service became a problem as the business expanded. The gap between their reputation and digital presence growing.
We rebuilt Newcastle Car & Truck Rental’s digital platform around transparency, simplicity, and trust. A custom RCM-native integration with Vostropay provides real-time fleet availability and a straightforward booking experience with no hidden surprises.
Clear vehicle categories and streamlined booking help customers find what they need, from compact cars to specialised vehicles for mining and construction.
A complete rebuild of Newcastle Car & Truck Rental's digital presence, designed around how the business actually operates rather than forcing it into a rigid, off-the-shelf system.
Moving away from slow, unresponsive support, the business now has a partner who picks up the phone and is genuinely invested in their success.
Streamlined vehicle categories make it easy for customers to find what they need, from compact cars to specialised vehicles for mining and construction.
The platform is built to grow alongside the business, backed by a support partner who is genuinely responsive and accessible.
Whether you're rebranding, migrating, or building from scratch, we've done it before and we'd love to help.
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